Intuitive design
In urban mass rapid transit systems, fare gates are often used in two directions: for entering as well as exiting the stations. Our challenge was to improve the ergonomics of ST Electronics’ fare gates to guide passengers intuitively to the correct side of each gate, optimizing commuter flow in busy MRT stations. The fare gates we designed for ST Electronics won them a Singapore Good Design Award in 2014 and are currently being implemented in the Taiwan MRT.